For installation advice, please refer to our YouTube videos.
Flickering lights or lights that turn off:
Since HID and LED conversion kits use less power than the bulbs they replace, it can be a problem if your vehicle comes with a CANBUS lighting system, as this will think your lights are out causing them to flicker. This is common on European cars, Dodge, Chrysler, Ford, and Jeep. Other reasons outside of this that can cause issues such as this are:
1. Daytime running lights (disable if you have DRL's - then test again.)
2. Poor battery
3. Poor alternator
1. HID Relay Harness – The relay harness will allow the ballasts to draw power directly from the battery eliminating most low or fluctuating voltage problems.
2. CANBUS ballasts or LED decoders – This will provide extra resistance to the vehicle's circuit, meaning the CANBUS lighting system will no longer detect the deficiency in power and the lights will function as intended.
3. Load Resistors (rare when needed) - These help the HID/LED lights replicate factory power consumption. Resistors are a popular and universal fix to add more power to the circuit. Resistors do get hot during operation, since they covert power to heat, but this is not a concern if they are properly mounted away from plastic, and only hanging freely or touching metal surfaces.
If one of your lights doesn't turn on upon installation it can be one of 3 things:
1. Incorrect installation
2. A faulty HID ballast
3. A faulty HID or LED bulb
1. If running an HID kit, reverse the ballast input connector. This will be the red plug if ballast is 35w (shown below), or a black plug if other ballast. Reverse from positive (+) to negative (-) and negative (-) to positive (+). This only takes a couple of seconds and is usually the solution. Simply unplug and plug the other way. Do not remove the pins.
2. Still nothing? Reverse the main power plug connectors from positive to negative and negative to positive. Again, this only takes a few seconds. This step is usually for 9006, 9005, and H10 type bulbs. Since standard halogen bulbs do not require specific polarity, meaning the power and ground side of the bulb do not matter; with HID's and LED's, specific polarity is usually required, and so a plug can be flipped if it does not turn on the first time.
3. If you have a relay harness on your HID kit, check that the grounds are connected properly and that the power wire is connected to the positive terminal of the battery.
4. Check the fuse in the fuse box. 10 Amp fuse is best.
5. Check and secure all connections.
If none of this worked, then you have a defective HID (or LED) bulb or HID ballast. Of course any defective part will be covered and replaced under our warranty.
To test parts:
Example: If your passenger light doesn't turn on, take the HID ballast from driver side and install it on the passenger side. (set the passenger side ballast aside) If the driver side light came on, then you had a bad ballast which is the one you set aside. If the light still did not turn on, it's probably a bad bulb at this point on that passenger side. We recommend to check voltage coming out of the passenger sides stock plug. The voltage should be between 11 volts and 14 volts. If it is too low you will need a wire relay harness. If it is okay then you can assume the bulb is indeed defective. You can always take the bulb from the driver side and install it onto the passenger side to double check. If it doesn't light up, then there is some kind of voltage issue with the passenger side and a wire relay harness or CANBUS ballast should be used. To check if a defective LED bulb is defective, simply install it on the other side.
My HID was working fine until today..?
If your warranty is still in effect, we will replace it. You will need to know what went wrong however, as we only replace defective parts. To do that, follow the steps above. Whichever part it may be that gave out, you will need to send that part to us for warranty purposes. More info on our warranty page at the bottom of any page.
On Fitment Issues:
1. Check if you purchased the correct bulb model for your vehicle.
Some vehicles (not many) require a bulb holder. We do not sell these but can be found on various websites if you search for them for about $10 for the pair.
2. If you purchased an LED kit and it does not fit due to being too large. Realize that as vehicle designs evolve, there can be less room for an LED kit. In this case, we recommend an HID kits, as they are much smaller. You can also look at our SP2 LED kit, which is the smallest we currently have, and the dimensions are on the description page.
1. We try and have as many photos displaying all of our lights as possible on our website and social media. Unfortunately, if the lights have been installed then they cannot be returned/exchanged. If you change your mind about the color before installation, we can exchange at your expense.
2. Keep in mind that different brand kits may vary slightly in color, for example a 10000k blue from another company may or may not look bluer than our 10000k blue kit. Other factors come into play determining the color. For example, larger headlights tend to illuminate less color and smaller headlights tend to reveal more color.
Vibrating or Shaky Headlights:
Check the bulb to see if it’s broken. Check if the bulb is secured in its socket.
On rare occasions, HID lights may appear to be “dancing” even when the vehicle is in a parked position. Can-bus ballasts are excellent at resolving this. This rare problem tends to be individual to the vehicle as to how it responds to HID lights – This does not mean the HID kit is faulty and does not pose any future problems. Whether one would like to purchase Can-bus ballasts to resolve it, is completely up to the buyer. It is also important to note that they wont always breed success.
Dim HID or HID Lights:
Poor battery or poor alternator. If good to go, the HID or LED may be faulty.
Polarity problems on dual filament bulb:
Standard halogen bulbs do not require specific polarity, meaning the power and ground side of the bulb do not matter; with HID's or LED's, specific polarity is usually required, and so a plug can be flipped if it does not turn on the first time. This can be a problem with dual filament bulbs since they can only be installed one way, and since HID's and LED's are designed with the most common polarity configurations. But because polarity does not matter for halogen bulbs, some manufacturers are inconsistent with standard polarity configuration in the connectors. In this unfortunate situation, it is important not to blame the HID or LED kit, and realize that the wires in the connector on the HID plug (or vehicle plug) need to be switched from one side to the other. Note that manufacturer errors such as this are rare, but they do happen.
My HID headlights and fog lights don't match in color:
Did you use a 55w system on top and a 35w system on the bottom? If so, you needed to go a bit higher kelvin for the top because the added heat from the 55w ballasts will eliminate some of the color. If both are 35w systems then make sure you ordered the same color for both. Keep in mind however it won't always be a 100% match. Headlights tend to be bigger in size and at times different material than the fog lights. Fog lights tend to be smaller in size. All these variables alter the color. Typically, the bigger the headlights then the less color.
We are sure that we missed a few things. So, if you have any questions outside of this.. Feel free to flick us an email using the contact page.